Privacy Policy

This Privacy Policy describes how Basis Group LLC (“Basis Group,” “we,” “us”) handles information collected through the website at basi5.com and, together with the SMS/Text Messaging section below, governs SMS/text-messaging programs operated by Basis Group LLC on behalf of the brands in its portfolio.

Scope

This policy applies to basi5.com and to SMS/text-messaging programs operated by Basis Group LLC, including the mobile numbers and messaging consent collected when you opt in. Basis Group LLC operates infrastructure for a portfolio of consumer brands; product purchases and non-messaging data practices on those brands' own domains are governed by the privacy notice presented on the respective brand site. The handling of mobile information and SMS consent for a Basis Group messaging program is governed by this policy and the SMS/Text Messaging section below.

Information We Collect

When you visit basi5.com, our hosting provider records standard server-log information including IP address, browser type, request timestamp, and pages requested. This data is used to operate the site, monitor for abuse, and analyze traffic. We do not place advertising cookies or third-party tracking on this site.

If you contact us by email, we retain the information you provide in order to respond and maintain a business record of the correspondence.

How We Use Information

We use the limited information described above to operate this website, respond to inquiries, comply with legal obligations, and protect the rights and security of Basis Group LLC and others.

Sharing

We do not sell information collected through this site. We share information only with service providers acting on our behalf (such as our hosting provider), or when required by law.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete personal information we hold about you. To make a request, email admin@basi5.com.

SMS/Text Messaging

Basis Group LLC operates SMS/text-messaging programs on behalf of the brands in its portfolio that may send both transactional and marketing messages: order confirmations, shipping and delivery notifications, and payment notifications, as well as promotional messages such as offers, discounts, and cart reminders. Customers opt in by providing a mobile number and affirmative consent at checkout on a brand site, or by initiating a text conversation with that brand's customer-service number. Consent to receive text messages is not a condition of any purchase.

We do not sell your mobile information, and we do not share your mobile number or SMS consent with third parties or affiliates for their own marketing or promotional purposes. Any promotional messages you receive come only from the Basis Group brand you opted in with, under the consent you provided. We share this information only with subcontractors that support the program on our behalf, such as message-delivery and customer-service providers. All other use categories described in this policy exclude text-messaging opt-in and consent data; this information will not be shared with, or sold to, any third parties.

Message frequency varies based on your orders and inquiries. Message and data rates may apply. You may opt out at any time by replying STOP to any message, and you may reply HELP for assistance or contact us at admin@basi5.com.

Changes

We may update this policy from time to time. The “Last updated” date above reflects the most recent revision.

Contact

Basis Group LLC · Sheridan, Wyoming · admin@basi5.com